After Snapdeal, it's
Flipkart: Man gets empty box
instead of pen drive, thrice
instead of pen drive, thrice
Bad experiences with
e-commerce are not uncommon: your products are not delivered, sometimes they
are lost and sometimes they are delivered to you, but not in one piece.
Recently, Snapdeal
delivered one man a soap and a brick instead of the smartphone he ordered. And
now it's Flipkart's turn. According to a post on Facebook by Adarsh Anandan,
Flipkart sent him empty boxes instead of the pen drive he ordered. Not
once, not twice, by three times.
Image from Adarsh
Anandan's Facebook page.
Annoyed with Flipkart,
the Mysore resident decided to share the pictures on Facebook.
Post by Adarsh Anandan.
But, of course, how do
you know he didn't post empty box pictures after taking the product out? And,
that's exactly what Flipkart told him when he complained.
So, he ordered the pen
drive for the third time and decided to shoot a video of the delivery person
opening the box.
This is what he says
in the video, as noted by Daily Bhaskar:
Post by Adarsh Anandan.
"When I ordered a
pen-drive from Flipkart, I never thought that it would take them forever to
deliver it, and will turn into a nightmare.
On 24th October 2014,
I placed the order but got an empty box delivered to my house. I took up the
issue with Flipkart and they assured me a monetary compensation of Rs 55 with
the product. I asked for an apology letter with the product, however, I never
got one. I thought that it's only human to err, but was in for a shock when I
was sent another empty box. I was not at home and my mother took the order.
I was furious and once
again I took up the matter with Flipkart. This time they didn't accept that the
fault was on their part, on the contrary, they indirectly started suggesting
that maybe I have kept the pen-drive and a, making a ruckus just for no reason.
They had my money and were not ready to resend the product.
Already having spent
so much time and energy on this I thought that I should rather have the product
now, so I placed a fresh order.
After receiving empty
boxes the first two time, I thought that it will be a good idea to video record
the order delivery and open it in front of them.
So when the package
arrived I got one of the delivery guys to open the box for me. Since the
product was Cash on Delivery I had to pay first to get the box opened. And for
the third time I was stunned to see an empty box.
I am not looking for
compensation, I have come out with this video proof because I want such Online
Shopping stores to realise and their mistake, and stop taking the customers for
granted."