Digital Life certificate for Pensioners – FAQ
What is Jeevan
Pramaan?
Jeevan Pramaan is
computer generated digital life certificate for pensioner. Jeevan Pramaan
Certificate is produced for individual pensioner using his Biometric
Credentials
How is this different
from traditional Life Certificate issued by Govt Officers/ Agencies?
For this certificate
individual pensioner has not to present himself/ herself in front of seniors
authorised Officers. This can be generated even from home. Only you need a
internet connection and Biometric devices
How can I create
Jeevan Pramaan if I do not have internet connection?
Visit your nearest
Citizen Service Centre or designated Offices (in Delhi) and get yourself
registered. (details available on site using locate a centre link)
How can I find the
CSCs / Designated Offices (in Delhi)?
Access Jeevan Pramaan
web site at https://Jeevanpramaan.gov.in or http://lifecertificate.gov.in and
find the centre using “Locate A Centre” option or alternately you can send SMS
to 7738299899, the SMS body must start with keyword “JPL” and after space write
you pin code e.g.
SMS: JPL 110003 to 7738299899
SMS: JPL 110003 to 7738299899
The Portal Reply
message will have list all centres where you can visit for Jeevan Pramaan.
Can I visit the CSCs
for a certificate?
Yes. Any Pensioner
having pension account in Bank/Post Offices can go to CSC for the certificate.
Who can visit
designated Offices?
Any Central Government
Pensioner having pension account in Bank can go to District Centre of Delhi.
But Central Government Office Centres may be visited by their respective office
Pensioners only.
What is required for
registration on Jeevan Pramaan?
Pensioner needs to
know and provide his/her Aadhaar Number, PPO Number, Bank Account number and
branch detail, Name, Address etc
How can I register
myself for a Jeevan Pramaan?
There are three ways
to register and get a Jeevan Pramaan
•
visit your nearest CSC
centre and register online using CSC services and you may have to pay nominally
for this
•
visit a Designated
Office and register yourself
•
Download the
application & install on your android based smart phone/tablet or Windows
PC/Laptop and register yourself (you will need biometric device for this step)
Which biometric
devices are currently supported?
The Jeevan Pramaan
Client application currently supports the Mantra & Morpho finger print
scanner and Iritec Iris scanner for use with the software. Supports for other
devices are being added and will be updated in the website download section.
The Jeevan Pramaan software upgrades over the air, therefore for new
functionality software will not require re-installation.
How do I register for
a Digital Life certificate?
Pensioner’s
information like Pension Aadhaar number, Pensioner Name, PPO Number, Bank
Account detail, Address, Mobile number etc are fed into the system though web
based / client interface and finally pensioners person information are
authenticated using the Aadhaar number and pensioner has to put his finger on
to the finger print scanner or eye on the Iris scanner.
After successful
authentication, Pramaan ID / the transaction number is displayed on the screen
and same has is sent to Pensioner’s mobile as SMS from the portal.
The portal generates
Electronic Jeevan Pramaan for the successfully authenticated pensioner and it
is stored in the central Life Certificate Repository database.
The disbursing Bank
can access and get the Jeevan Pramaan certificate from the portal for his
pensioners though the electronic data transfer mechanism created between the
portal and Bank server.
Pensioner has to
inform to the Bank that his Jeevan Pramaan has been generated through online
registration from Jeevan Pramaan portal.
Is it necessary for a
Pensioner to be in India for getting a Jeevan Pramaan?
No, Pensioners can use
Android / Windows PC based application available for download at
jeevanpramaan.gov.in portal and may register from any location.
How many times
individual has to register in a year?
Individual has to
register once and later he can generate Jeevan Pramaan using Biometric
authentication.
Is the online
registration chargeable?
No. It is free for the
pensioner.
Is electronic Jeevan
Pramaan a must for the pensioner?
No, this facility has
been given to get hassle free Life Certificates. The conventional life
certificates are also valid.
What is the procedure
for getting Aadhaar Number?
Contact nearest
Aadhaar Enrolment Centre in your city for getting a Aadhaar Number. You can
find permanent Aadhaar Enrolment Centres from UIDAI website
https://appointments.uidai.gov.in
Is this certificate
valid?
Yes, Digital Life
Certificate is a valid certificate and recognized under the IT Act. The system
benefits the pensioner from having to go before the Pension disbursing
Authority to prove that he/she is alive.